User Understanding & Synthesis — UX Design Roadmap
Turning raw research into a shared understanding of who you're designing for
Steps in User Understanding & Synthesis
- Personas — intermediate · Composite representations of user groups built from real research, not guesses
- Empathy Maps — intermediate · Organizing what a user says, thinks, does and feels to build genuine empathy
- Jobs to Be Done Framework — intermediate · Understanding what 'job' a user is really hiring your product to do
- User Journey Mapping — intermediate · Visualizing a user's steps, thoughts and emotions across an entire experience
- Identifying Pain Points & Opportunities — intermediate · Turning journey map friction into concrete design opportunities
Part of
- UX Design roadmap — the full learning path