Identifying Pain Points & Opportunities — Roadmap Step & Resources
Turning journey map friction into concrete design opportunities
- Level: intermediate
- Estimated time: 1 days
- Roadmap: UX Design
Before this step
Study resources
- Identifying UX Pain Points (Article) — Nielsen Norman Group's research on user frustration and identifying pain points.
- Finding Pain Points and Opportunities Explained (Video) — Covers turning research findings into actionable design opportunities.
Part of
- User Understanding & Synthesis — section
- UX Design roadmap — the full learning path