Conducting User Research — UX Design Roadmap
Actually gathering data directly from users
Steps in Conducting User Research
- User Interviews — intermediate · Asking open-ended questions without leading the participant toward an answer
- Contextual Inquiry & Field Studies — intermediate · Observing users in their actual environment doing their actual work
- Surveys & Questionnaires — intermediate · Writing unbiased questions and choosing scales that produce usable quantitative data
- Diary Studies — intermediate · Capturing behavior and feelings over time, in the user's own words, as it happens
- Competitive & Comparative Analysis — intermediate · Studying how competitors and comparable products solve similar problems
- Analyzing Qualitative Data (Affinity Mapping) — intermediate · Turning a pile of raw notes and quotes into clear, actionable themes
Part of
- UX Design roadmap — the full learning path