Contextual Inquiry & Field Studies — Roadmap Step & Resources
Observing users in their actual environment doing their actual work
- Level: intermediate
- Estimated time: 1 days
- Roadmap: UX Design
Before this step
Interview questions
- What can contextual inquiry reveal that an interview in a conference room never would?
Study resources
- Contextual Inquiry (Article) — Nielsen Norman Group's guide to observing users in their real environment.
- Contextual Inquiry Explained (Video) — Covers observing real usage in context rather than a lab setting.
Part of
- Conducting User Research — section
- UX Design roadmap — the full learning path