User Interviews — Roadmap Step & Resources
Asking open-ended questions without leading the participant toward an answer
- Level: intermediate
- Estimated time: 2 days
- Roadmap: UX Design
Mini projects
- Conduct and record three user interviews on a topic of your choice, then summarize key findings
Interview questions
- What makes a question a 'leading question', and why is it a problem in a user interview?
Study resources
- How to Conduct User Interviews (Article) — Nielsen Norman Group's comprehensive, widely-referenced guide to conducting user interviews.
- How to Conduct a Simple User Test with Jakob Nielsen (Video) — Jakob Nielsen's own video demonstration of conducting a user research session.
Part of
- Conducting User Research — section
- UX Design roadmap — the full learning path