Custom Requests vs Platform Investment — B2B / Enterprise Product Man…
When to generalize a one-off ask
Steps in Custom Requests vs Platform Investment
- Evaluating a Custom Feature Request — beginner · A framework for deciding whether a request should become a platform feature
- Generalizing a One-Off Request into a Platform Feature — beginner · Turning a specific ask into something broadly useful
- Saying No Without Losing the Deal — beginner · Declining a request while protecting the sales relationship
- Tracking Technical Debt from Custom Work — beginner · Keeping one-off accommodations from quietly accumulating
- When to Build a Configuration Instead of Code — beginner · Recognizing when a recurring request should become a setting
Part of
- B2B / Enterprise Product Management roadmap — the full learning path