Community Management Basics — Roadmap Step & Resources
Responding to comments, messages and reviews in a way that builds trust
- Level: intermediate
- Estimated time: 1 days
- Roadmap: Digital Marketing Fundamentals
Before this step
Study resources
- What Is Community Management? (Article) — HubSpot's own guide to building and managing an online community.
- Community Management Explained (Video) — Covers engaging with and moderating an online community.
Part of
- Social Media Marketing Basics — section
- Digital Marketing Fundamentals roadmap — the full learning path