i) Last month you purchased a TV set from Raju Electronics, Partap Vi…

Previous year question for Technical Communication Skills.

Question

i) Last month you purchased a TV set from Raju Electronics, Partap Vihar, New Delhi. It is not working properly (imagine a few defects). Write a letter of complaint in 120 – 150 words to the Manager asking for repair or replacement. You are Aradhya /Aman, G-50 Model Town, New-Delhi. (10 Marks)

ii) What are the various barriers of communication that make the communication process difficult? Give suitable examples to justify your points. (5Marks)

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