Running a Usability Test Session — Roadmap Step & Resources
Facilitating without leading, and staying quiet when it matters most
- Level: advanced
- Estimated time: 2 days
- Roadmap: UX Design
Before this step
Mini projects
- Run a full moderated usability test session with a real participant on a prototype
Interview questions
- Why should a facilitator resist jumping in to help when a participant is visibly struggling?
Study resources
- How to Conduct a Simple User Test with Jakob Nielsen (Video) — Jakob Nielsen's own video demonstration of running a usability test session.
- Demo: How to think aloud while participating in a usability test (Video) — Nielsen Norman Group's own demonstration of the think-aloud protocol during testing.
Part of
- Usability Testing — section
- UX Design roadmap — the full learning path