Instilling a Customer-Centric Culture — Roadmap Step & Resources
Keeping customer voice present in daily decision-making at scale
- Level: beginner
- Estimated time: 1 days
- Roadmap: Product Strategy & Leadership
Before this step
Study resources
- Silicon Valley Product Group (SVPG) (Article) — Marty Cagan's influential writing on product leadership, strategy and organizational design. Background reading/viewing for: Instilling a Customer-Centric Culture.
Part of
- Building Product Culture and Process — section
- Product Strategy & Leadership roadmap — the full learning path