Handling Sales Escalations — Roadmap Step & Resources
Responding to urgent deal-blocking product issues
- Level: beginner
- Estimated time: 1 days
- Roadmap: B2B / Enterprise Product Management
Before this step
Study resources
- Silicon Valley Product Group (SVPG) (Article) — Marty Cagan's influential writing on product management practice, widely referenced across B2B and enterprise teams. Background reading/viewing for: Handling Sales Escalations.
- Mind the Product (Article) — A global PM community publication covering sales-product collaboration. Relevant to: Handling Sales Escalations.
Part of
- Working with Sales and Solutions Engineering — section
- B2B / Enterprise Product Management roadmap — the full learning path