Saying No to Custom Requests — Roadmap Step & Resources
Protecting product scalability while keeping a customer relationship healthy
- Level: beginner
- Estimated time: 1 days
- Roadmap: B2B / Enterprise Product Management
Before this step
Study resources
- Mind the Product (Article) — A large global product management community and publication with practical B2B and SaaS-focused content. Background reading/viewing for: Saying No to Custom Requests.
- SVPG (Article) — SVPG's writing on configurability versus custom development trade-offs. Relevant to: Saying No to Custom Requests.
Part of
- Customization and Configurability — section
- B2B / Enterprise Product Management roadmap — the full learning path